Email Relay Services

How much of your email is getting to the desired recipient? I’m not just talking about marketing or newsletters, but also transactional (shipping, support, etc) and person to person (replying to customer emails, emails to people in vendor and partner organizations, etc).  Just because you send it doesn’t mean it gets there. The battle against […]

Defining Your System Development Workflows

Many ways to build systems Differing philosophies and incorporated methods lead to different ways to create a system.  Having simple documentation describing the steps you take when developing systems reduces confusion, saves time and keeps the whole team working together well. Suitable scales Each workflow has project scales where it is more suited and others […]

Critical Docs

The basic infrastructure info every small/medium organization should have Too often we’ve seen small and medium organizations lacking the basic documentation they require to protect themselves from catastrophic problems.  This basic information is critical if something happens to your IT Manager and they are unreachable or unable to fulfill their duties for any reason.  Accidents […]